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The Palace, a Luxury Collection Hotel, Madrid

Hotel
Plaza de las Cortes, 7, , Madrid, Madrid 28014, ESMap
9.2/10
Excellent
1,003 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 13, Sat
check-out
Jun 14, Sun
nights
1
guests
2 Guests
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Deluxe Twin Room

Deluxe Twin Room

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
2 Twin Beds
Sleeps 2
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Deluxe King Room

Deluxe King Room

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 2
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Deluxe King Room (Courtyard View)

Deluxe King Room (Courtyard View)

No Free Breakfast | Non Refundable
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Deluxe Twin Room (Courtyard View)

Deluxe Twin Room (Courtyard View)

No Free Breakfast | Non Refundable
Sleeps 2
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Premium King Room (Street View)

Premium King Room (Street View)

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 3
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Premium Twin Room (Street View)

Premium Twin Room (Street View)

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
2 Twin Beds
Sleeps 3
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Standard King Room

Standard King Room

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 3
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Premium King Room

Premium King Room

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 3
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Premium Grand King Room

Premium Grand King Room

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 3
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Standard Suite

Standard Suite

No Free Breakfast | Cancel before Jun 09 at 9 AM, you'll get full refund.
1 King Bed
Sleeps 4
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Amenities

Pets friendly
Family friendly
Wine or champagne

Location

Plaza de las Cortes, 7, , Madrid, Madrid 28014, ESView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.. Featured amenities include a business center, limo/town car service, and express check-out. Limited parking is available onsite..

Things to know

Check-in14:00 - 01:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 18

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Safety features at this property include a fire extinguisher, a smoke detector, and a security system Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) This property uses eco-friendly cleaning products

Additional information

Optional fees: Fee for buffet breakfast: approximately EUR 45 per personPet fee: EUR 150 per pet, per stayService animals are exempt from feesRollaway bed fee: EUR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedCashless transactions are availableThis property uses eco-friendly cleaning productsSafety features at this property include a fire extinguisher, a smoke detector, and a security systemThis property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:00 PM. Check in to: 1:00 AM. . Check out: 12:00 PM.

Know before you go

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Reviews

9.2/10
Excellent
1,003 reviews
J
John
1 month ago on Hotels.com
hotels.com
10/10
The staff was very attentive and the room was beautiful.
G
Gabriel
2 months ago on Hotels.com
hotels.com
10/10
Todo excelente
S
Susan
2 months ago on Hotels.com
hotels.com
6/10
It’s a beautiful property but so outdated. I felt that most of the staff was completely “checked out” - pun intended. I had a simple request that I asked the concierge 3 nights in a row and not one time was it ever handled. I really just don’t get it. Half of the time our room was fully serviced and the other half not. Coffees not replenished, etc. Breakfast was probably the worst food I have ever had. The server could not understand our words for bread or toast, even when we used Spanish and made no attempt to ask for assistance or clarification. Just pretended the order was never made I guess. Baffling.

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