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Candlewood Suites Roanoke Airport by IHG

Hotel
3315 Ordway Drive, Roanoke (VA), Virginia 24017, USMap
8/10
Very Good
144 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 10, Wed
check-out
Jun 11, Thu
nights
1
guests
2 Guests
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Standard Suite

Standard Suite

No Free Breakfast | Non Refundable
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Standard King Studio Suite

Standard King Studio Suite

No Free Breakfast | Non Refundable
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Standard 2 Queen Studio Suite

Standard 2 Queen Studio Suite

No Free Breakfast | Non Refundable
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Standard 2 Queen Suite

Standard 2 Queen Suite

No Free Breakfast | Non Refundable
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Standard Queen Studio Suite (Accessible)

Standard Queen Studio Suite (Accessible)

No Free Breakfast | Non Refundable
Sleeps 250
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Standard King Studio Suite (Accessible)

Standard King Studio Suite (Accessible)

No Free Breakfast | Non Refundable
Sleeps 250
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Standard Quadruple Suite

Standard Quadruple Suite

No Free Breakfast | Non Refundable
Sleeps 4
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Standard King Suite

Standard King Suite

No Free Breakfast | Non Refundable
Sleeps 2
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Standard Double Suite

Standard Double Suite

No Free Breakfast | Non Refundable
Sleeps 2
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Standard Single Suite

Standard Single Suite

No Free Breakfast | Non Refundable
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Standard 2 Queen Suite (Accessible)

Standard 2 Queen Suite (Accessible)

No Free Breakfast | Non Refundable
Sleeps 250
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Standard 2 Queen Studio Suite (Accessible)

Standard 2 Queen Studio Suite (Accessible)

No Free Breakfast | Non Refundable
Sleeps 250

Amenities

Kitchen
Free Wifi
Parking

Location

3315 Ordway Drive, Roanoke (VA), Virginia 24017, USView in Google Maps
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Stay information

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.. Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite..

Things to know

Check-in15:00
Check-out11:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

. Optional fees: Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for childrenSelf parking fee: USD 5.00 per day (in/out privileges)Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedOnly bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check inSafety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. . Check out: 11:00 AM.

Reviews

8/10
Very Good
144 reviews
L
LaTashia
recently on Hotels.com
hotels.com
6/10
As much as you pay for a room, having to pay extra for parking and breakfast was disappointing—especially since the breakfast was not good at all. They also do not accept cash, which should be made clear ahead of time. The biggest issue was the check-in experience. The receptionist who assisted me did not seem knowledgeable about accessible rooms. I specifically booked an accessible room because I needed an open/walk-in shower. She repeatedly told me that I did not book an accessible room and claimed the hotel did not even offer those types of rooms. My reservation clearly stated otherwise. We went back and forth for about 10–15 minutes before she then tried to blame the third-party booking site, saying it booked me for a hearing-accessible room instead—which was not true. She also insisted that what appears on third-party websites is “not real” and not connected to their actual availability. After all the confusion and unnecessary back-and-forth, she finally stated that my room did in fact have a walk-in shower. However, when I got to the room, it was not a hearing-accessible room at all. Other issues included terrible Wi-Fi, no fresh towels or washcloths provided during the stay (apparently you have to request them, but that should have been explained at check-in), and for a suite, there was only one tiny trash can in the bathroom. Overall, this was a very frustrating experience, and I will not be spending my money here again.
P
Patty
recently on Hotels.com
hotels.com
10/10
Great hotel, great price. Enough space. We LOVED the full refrigerator. AC wasn’t as cool as it should’ve been but tolerable since it wasn’t as warm.
R
Rithie
1 month ago on Hotels.com
hotels.com
10/10
The suite was very clean and accommodating at a fair price. Staff was professional and very friendly willing to accommodate. Breakfast was delightful and filling.

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