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The Q Hotel

Hotel
12 Queens Road, Isle of Wight, South East, England PO37 6AN, UKMap
8.2/10
Very Good
181 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 13, Sat
check-out
Jun 14, Sun
nights
1
guests
2 Guests
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Standard Double or Twin Room

Standard Double or Twin Room

No Free Breakfast | Non Refundable
Sleeps 2
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Standard Twin Room

Standard Twin Room

No Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
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Standard Double Room

Standard Double Room

No Free Breakfast | Non Refundable
1 Full Bed
Sleeps 2
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Superior King Room

Superior King Room

No Free Breakfast | Non Refundable
Sleeps 2
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Superior Double or Twin Room

Superior Double or Twin Room

No Free Breakfast | Non Refundable
2 Twin Beds
Sleeps 2
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Superior Double Room

Superior Double Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
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Deluxe King Room

Deluxe King Room

No Free Breakfast | Non Refundable
Sleeps 2
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Deluxe Double Room

Deluxe Double Room

No Free Breakfast | Non Refundable
1 King Bed
Sleeps 2
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Standard King Suite with Sofa

Standard King Suite with Sofa

No Free Breakfast | Non Refundable
Sleeps 2
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Signature Suite

Signature Suite

No Free Breakfast | Non Refundable
1 King Bed, 1 Sofa Bed
Sleeps 2
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Signature King Suite with Extra Bed

Signature King Suite with Extra Bed

No Free Breakfast | Non Refundable
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Amenities

Pets friendly
Family friendly
Pool
Hot tub
Free Wifi

Location

12 Queens Road, Isle of Wight, South East, England PO37 6AN, UKView in Google Maps
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Stay information

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including a sauna and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.. Featured amenities include express check-out and coffee/tea in a common area. Free self parking is available onsite..

Things to know

Check-in14:30 - 19:00
Check-out00:00 - 10:30
Dates and times refer to property's local time

Check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk is open daily from 10:00 AM - 7:00 PM To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Additional information

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:Dining venue(s). Optional fees: Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for childrenPet fee: GBP 25 per accommodation, per stayService animals are exempt from feesCrib (infant bed) fee: GBP 25 per stayRollaway bed fee: GBP 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: The seasonal pool will be open from May 01 to October 01. Pool access available from 10:00 AM to 7:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher . Special instructions: The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.. Minimum age: 18. Check in from: 2:30 PM. Check in to: 7:00 PM. . Check out: 10:30 AM.

Know before you go

Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision Pool access available from 10:00 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The seasonal pool will be open from May 01 to October 01 This property does not have elevators

Reviews

8.2/10
Very Good
181 reviews
S
Simon
recently on Hotels.com
hotels.com
2/10
Arrived at hotel early evening, got to room to find tv not working, spoke to receptionist who looked at it whilst we were out for food, I told them it wasn't too much of a problem as I could use my laptop. Returned to hotel reception stated there was a problem with the TV. I said it was ok ill use my laptop. Room was basic with a handbag in the room separate from the shower in toilet, fan in shower stays on for an hour fater Turing all off, theres a constant blue light coming from an electric mirror that you cannot turn off, then there are 2 very bright spotlights shining up at the hotel from the front which emit so much light, that comes through sides and top of closed curtains. I tried to explain this the the manager in the morning who was really quite aggressive towards me.. stating tv was working etc, it was me not turning it all on correctly, even though I was told by night receptionist it wasn't working, 10 mins later the night receptionist had an aggressive go at me too... all in all a very poor night's sleep plus very very poor customer service skills by the management.
L
Lisa
1 month ago on Hotels.com
hotels.com
8/10
Lovely boutique style hotel quirky decor communal areas very nicely designed. Our room on the ground floor was small with the wash basin in the bedroom not in the bathroom. Towels changed and house keeping done daily. Lovely dining room the Full English Breakfast was good although a little pricey. No evening meals. The bar area and lounge was welcoming and comfortable. The outside area inc swimming pool was not in use, possibly too early in the season (11 - 15 May). A few parking space’s are available at the back of the hotel, first come basis. The staff were welcoming and friendly, especially Ewan who was very attentive during our 4 night stay Ideal location for getting to Shanklin’s beach front esplanade and to Shanklin old town with its small local shops,pubs and cafes.
P
Paul
1 month ago on Hotels.com
hotels.com
6/10
This hotel is well situated and the reception and bar areas are top class. The staff also are not to be faulted, providing a warm welcome and nothing too much trouble. The bedroom and decor however, leave much to be improved upon. Poor paint finishing, a wash basin in the main bedroom area separate from the shower and toilet, a dreadfully weak shower and a strange pump noise going on throughout the day/night intermittently. All easily remedied which would make this welcoming hotel one of the best in Shanklin I reckon.

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