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Extended Stay America Suites - Orange County - Katella Ave

Hotel
1635 W. Katella Ave., Orange (CA), California 92867, USMap
6.6/10
Good
1,006 reviews

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 12, Fri
check-out
Jun 13, Sat
nights
1
guests
2 Guests
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Standard Queen Studio

Standard Queen Studio

Free Breakfast | Cancel before Jun 15 at 6 PM, you'll get full refund.
1 Queen Bed
Sleeps 2
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Standard Queen Studio (Accessible)

Standard Queen Studio (Accessible)

Free Breakfast | Cancel before Jun 15 at 6 PM, you'll get full refund.
1 Queen Bed
Sleeps 2
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Standard King Studio

Standard King Studio

Free Breakfast | Cancel before Jun 15 at 6 PM, you'll get full refund.
1 King Bed
Sleeps 2
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Standard 2 Double Studio

Standard 2 Double Studio

Free Breakfast | Cancel before Jun 15 at 6 PM, you'll get full refund.
2 Full Beds
Sleeps 4

Amenities

Pets friendly
Family friendly
Free Wifi

Location

1635 W. Katella Ave., Orange (CA), California 92867, USView in Google Maps
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Stay information

Featured amenities include laundry facilities, an elevator, and coffee/tea in a common area..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 11:00
Dates and times refer to property's local time

Check-in instructions

An adult age 18 or older must assume all liability for the booking For any questions, please contact the property using the information on the booking confirmation Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools The front desk is open daily from 7:00 AM - 11:00 PM

Minimum check-in age: 18

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted

Additional information

Optional fees: Pet fee: USD 25.00 per pet (varies based on length of stay) Service animals are exempt from feesHousekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards; cash is not acceptedSafety features at this property include a fire extinguisherPlease note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 7:00 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. An optional Daily Refresh housekeeping service is available for nightly guests (1-6 nights). This service includes replacing soiled towels, emptying trash, replenishing soap and toilet paper if needed, and making bed with existing linens. A weekly full housekeeping service is provided for extended-stay guests (7+ nights). This service includes dusting, vacuuming, changing linens and towels, emptying trash, cleaning bathroom and kitchen (dishes are not washed), and replenishing soap and toilet paper if needed. Surcharges apply for both services.. Check in from: 3:00 PM. Check in to: midnight. . Check out: 11:00 AM.

Reviews

6.6/10
Good
1,006 reviews
M
MICHON
recently on Hotels.com
hotels.com
2/10
Hotel lobby, hallways, bathrooms are filthy. Rooms smell No hair dryer Mattress terrible
D
Dorothy
1 month ago on Hotels.com
hotels.com
6/10
Convenient location if attending event at either Honda Center or Angel Stadium
G
Gerardo
1 month ago on Hotels.com
hotels.com
2/10
Horrible customer service. Upon checking in, I was told that my name wasn't on the list. And that I needed to call Hotels.com. After some research, turns out the guy at the front desk had given out my reservation to a different guest. After 3 hours of back and forth with the hotel's customer service, they were only able to refund me. But visiting out of town and it being 12:15 am, I still needed a room and other hotels weren't available. I had to push but eventually got a new room reservation with only one night discounted. Manuel at the front desk felt bad for his error and did what he could. But Dante was simply rude and short with myself and a couple of other guests who had questions. Aside from an "sorry" there was zero accountability or effort in making the situation right on their end. The hotel may be close to the Honda Center so if you're visiting for that, just stay somewhere else nearby. The cost may be a bit higher. But service will be better. And better rooms

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