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Tru by Hilton Albany Crossgates Mall

Hotel
1651 Western Avenue, Albany (NY), New York 12203, USMap
8.6/10
Excellent
1,002 reviews
"very good price"
Breakfast (19)
Kid friendly (11)
Pool (10)
Price (10)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 14, Sun
check-out
Jun 15, Mon
nights
1
guests
2 Guests
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Standard Double Room (Accessible)

Standard Double Room (Accessible)

Free Breakfast | Non Refundable
Sleeps 2
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Standard Quadruple Room

Standard Quadruple Room

Free Breakfast | Non Refundable
Sleeps 4
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Standard King Room

Standard King Room

Free Breakfast | Cancel before May 24 at 6 AM, you'll get full refund.
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Standard 2 Queen Room (Accessible)

Standard 2 Queen Room (Accessible)

Free Breakfast | Cancel before May 24 at 6 AM, you'll get full refund.
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Standard 2 Queen Room

Standard 2 Queen Room

Free Breakfast | Cancel before May 24 at 6 AM, you'll get full refund.
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Standard King Room (Accessible)

Standard King Room (Accessible)

Free Breakfast | Cancel before May 24 at 6 AM, you'll get full refund.
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Standard Room

Standard Room

Free Breakfast | Non Refundable
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Standard 2 Queen Studio with Extra Bed and Kitchen

Standard 2 Queen Studio with Extra Bed and Kitchen

Free Breakfast | Non Refundable
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Standard 2 Queen Studio

Standard 2 Queen Studio

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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1 Bedroom Standard King Suite with Extra Bed and Kitchen

1 Bedroom Standard King Suite with Extra Bed and Kitchen

Free Breakfast | Non Refundable
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Standard 2 Queen Suite with Extra Bed and Kitchen (Accessible)

Standard 2 Queen Suite with Extra Bed and Kitchen (Accessible)

Free Breakfast | Non Refundable
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Standard King Suite with Kitchen and Extra Bed (Accessible)

Standard King Suite with Kitchen and Extra Bed (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite with Extra Bed and Kitchen (Accessible)

1 Bedroom Standard King Suite with Extra Bed and Kitchen (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Standard 2 Queen Suite with Extra Bed and Kitchen

1 Bedroom Standard 2 Queen Suite with Extra Bed and Kitchen

Free Breakfast | Non Refundable
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Standard King Studio Suite with Extra Bed and Kitchen (Accessible)

Standard King Studio Suite with Extra Bed and Kitchen (Accessible)

Free Breakfast | Non Refundable
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1 Bedroom Standard King Suite (Accessible)

1 Bedroom Standard King Suite (Accessible)

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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Standard 2 Queen Suite (Accessible)

Standard 2 Queen Suite (Accessible)

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
Show 3 more options
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1 Bedroom Standard King Suite

1 Bedroom Standard King Suite

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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1 Bedroom Standard 2 Queen Suite

1 Bedroom Standard 2 Queen Suite

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
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Standard King Studio Suite (Accessible)

Standard King Studio Suite (Accessible)

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
Show 3 more options
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Standard King Suite (Accessible)

Standard King Suite (Accessible)

Free Breakfast | Cancel before May 23 at 6 AM, you'll get full refund.
Show 3 more options

Amenities

Pets friendly
Pool
Free Wifi

Location

1651 Western Avenue, Albany (NY), New York 12203, USView in Google Maps
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Stay information

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite..

Things to know

Check-in15:00 - 00:00
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Cashless transactions are available Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information

Mandatory fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

. Optional fees: Pet fee: USD 75 per accommodation, per stayService animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Pool access available from 7:00 AM to 11:00 PM.Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationThis property accepts credit cards, debit cards, and cashThis property reserves the right to pre-authorize the guest's credit card prior to arrival.Cashless transactions are availableOnsite parties or group events are strictly prohibitedSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM.

Know before you go

Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision Pool access available from 7:00 AM to 11:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

8.6/10
Excellent
1,002 reviews
Latest
Breakfast (19)
Kid friendly (11)
Pool (10)
Price (10)
M
Marianne
recently on Hotels.com
hotels.com
10/10
Clean and well laid out hotel. The breakfast was delicious with many items to chose from. Friendly and helpful staff, too. Will stay again.
C
Christopher
1 month ago on Hotels.com
hotels.com
8/10
Great hotel and safe. Hotel room was falling apart in the bathroom. Other than that it was good.
J
Jennifer
1 month ago on Hotels.com
hotels.com
10/10
This is quite possibly my favorite hotel. Our 3rd time staying here, and it’s a great experience. Always clean, always above and beyond. They had fun coloring pages for kids, a guest-of-the-day board, lots of amenities. Pool is clean, lobby is large and joyful. Staff are wonderful, accommodating and happy. I ran out of contact solution on night one, and they had some for purchase in the lobby. My husband even got a birthday gift. Love it here!

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