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Tru By Hilton Burlington

Hotel
982 Kirkpatrick Rd, Burlington (NC), North Carolina 27215-8911, USMap
9.2/10
Excellent
865 reviews
Breakfast (15)

Every reservation made with Brek includes free protection against issues with confirmation, check-in, room dissatisfaction, or amenity problems.

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check-in
Jun 12, Fri
check-out
Jun 13, Sat
nights
1
guests
2 Guests
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Standard King Room

Standard King Room

Free Breakfast | Non Refundable
Sleeps 250
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Standard King Room (Accessible)

Standard King Room (Accessible)

Free Breakfast | Non Refundable
Sleeps 250
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Standard 2 Queen Room

Standard 2 Queen Room

Free Breakfast | Non Refundable
Sleeps 250
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Standard 2 Queen Room (Accessible)

Standard 2 Queen Room (Accessible)

Free Breakfast | Non Refundable
Sleeps 250
Show 2 more options

Amenities

Pets friendly
Family friendly
Free Wifi

Location

982 Kirkpatrick Rd, Burlington (NC), North Carolina 27215-8911, USView in Google Maps
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Stay information

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite..

Things to know

Check-in15:00 - anytime
Check-out00:00 - 12:00
Dates and times refer to property's local time

Check-in instructions

Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools

Minimum check-in age: 21

Special check-in instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Safety features at this property include a smoke detector Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Additional information

Optional fees: Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

. Policies: Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). . Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards, debit cards, and cashSafety features at this property include a fire extinguisher and a smoke detectorThis property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) . Special instructions: Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.. Minimum age: 21. Check in from: 3:00 PM. Check in to: anytime. . Check out: 12:00 PM.

Know before you go

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Reviews

9.2/10
Excellent
865 reviews
Latest
Breakfast (15)
R
Rachel
recently on Hotels.com
hotels.com
8/10
Upon arrival at 10pm, we were informed that our reservation (made 2 weeks earlier through hotels.com) had been canceled because the hotel was fully booked. We had gotten no notification of this; in fact, hotels.com had just sent an email asking how check-in went (and another 2 days later asking g for a review of our stay). We were stuck in Burlington, NC at 10pm with no place to stay, despite having already been charged for 2 nights. The clerk, Miesha, was tremendously helpful and patient. She said she had tried twice to inform Expedia Corp. of the cancellation, but got no response. While we waited, she attempted to contact them again, and also called nearby hotels to inquire about vacancies. It took nearly 2 hours to find a hotel with a vacancy, and we finally got a call back from hotels.com at 11:30pm, offering to "relocate" us (obviously too late for that!). After 45 min on the phone with "John," who was clearly calling from his home, we secured a refund for one night and a rotation to a different hotel in a different town for the next night. I had to ask for compensation for our significant hardship, and was offered only a few hotels.com points for me next booking! Miesha was great, Hotel Tru looked great, and we thank them for letting us use their lobby to find another hotel. But unfortunately we did not stay there, so are unable to provide a full review.
S
Shanna
1 month ago on Hotels.com
hotels.com
10/10
I always stay here when visiting my family. I love the friendly staff.
R
Raniesha
2 months ago on Hotels.com
hotels.com
6/10
The rooms could be updated

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